Privacy Policy of Northbridge Regional Solutions Ltd

Effective date: 21 July 2026

1. Introduction and company information

This Privacy Policy explains how Northbridge Regional Solutions Ltd collects, uses, discloses, stores, and protects personal data when you interact with us, use our services, communicate with us, or visit any website, platform, or online service we operate.

Northbridge Regional Solutions Ltd is the data controller for the personal data described in this Privacy Policy, unless we expressly state otherwise.

Company details:

This Privacy Policy is intended to provide a clear overview of our data practices in relation to our regional business operations, including service delivery, client communications, administration, compliance, and related support activities.

2. Data collection and processing

We may collect and process personal data that you provide directly to us, data generated through your use of our services, and data obtained from third parties where permitted by law.

The types of personal data we may collect include:

We may collect personal data through the following means:

We do not intentionally collect special category data unless it is necessary, lawful, and explicitly disclosed to you, or you voluntarily provide it in the context of a legitimate interaction with us.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

We process personal data only where we have a valid legal basis. Depending on the context and applicable law, our legal bases may include:

Where we rely on legitimate interests, we will consider and balance any potential impact on you and your rights before processing your personal data.

5. Data sharing and third parties

We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy and where allowed by law. These third parties may include:

We require third parties to handle personal data in accordance with applicable legal and contractual obligations. Where a third party acts as our processor, we take appropriate steps to ensure it processes data only on our instructions and with appropriate safeguards.

6. Data transfer to third countries

Where personal data is transferred outside the United Kingdom or, if applicable, outside the European Economic Area, we will take appropriate measures to ensure that your personal data receives an adequate level of protection.

These measures may include:

You may contact us using the details below if you would like more information about the safeguards we use for international transfers.

7. Storage duration

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, reporting, tax, audit, and dispute-resolution requirements.

Retention periods depend on the type of data and the context in which it was collected. In general:

When personal data is no longer required, we will securely delete, anonymise, or otherwise irreversibly de-identify it, subject to legal retention obligations.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

You may also have rights related to automated decision-making and profiling where applicable under law. We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects without appropriate safeguards, unless we notify you otherwise.

To exercise any of your rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, we may still process your personal data where we have another valid legal basis to do so. To withdraw consent, please contact us at [email protected] or use any unsubscribe or preference-management option provided in our communications.

10. Right to complain

If you have concerns about how we handle your personal data, please contact us first so that we may address your concern directly and promptly.

You also have the right to lodge a complaint with the relevant data protection supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). You may contact the ICO via its website or through its published contact channels.

If you are located in another jurisdiction, you may have the right to contact your local data protection authority.

11. Data security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These measures may include:

While we take reasonable steps to protect personal data, no system can be guaranteed to be completely secure. You should also take appropriate steps to protect your own information, including using secure passwords and keeping account credentials confidential where relevant.

12. Contact information

If you have questions about this Privacy Policy or about how Northbridge Regional Solutions Ltd processes your personal data, please contact us:

We encourage you to include sufficient detail in your request so that we can respond efficiently and accurately.

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements.

Any updated version will be posted on our website or otherwise made available to you where appropriate. The revised policy will take effect from the date specified in the updated version unless stated otherwise.

We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Regional Solutions Ltd handles personal data.

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